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We look forward to welcoming you.

Cancellation Policy (if you choose Standard Rate)

7 days or more prior to arrival dateJPY 0.00
6 days or less prior to arrival date or no-showWe will charge you for the balance due.
  • If you find it necessary to cancel your reservation, we require notification by 7 days before your arrival.
  • For security reasons, cancellations can only be verified through your email.
  • Please email us to inquire ( ).
  • All dates are in Japan local time. Please state your Ref ID on your voucher when you make an inquiry.

Deposit Policy

Standard RateNon-refundable Rate
We do charge a 10% deposit upon booking, which is Non-Refundable. This reservation will be fully prepaid, non-changeable and non-refundable.
You have to pay the balance due by cash (Japanese Yen) on your arrival. You will be charged the full amount of your stay.

Additional Policies

Check-in & Check-out Check-in time is between 3:00 PM and 9:00 PM.
Check-out time is before 10:00 AM.
Check-in will be NOT allowed after 9:00 PM. And no refund will be provided.
  • If you fail to arrive before 9:00 PM on the first day of your reservation, or check-in day, your reservation will be cancelled and no-show charges will apply.
  • We are not responsible for any incidents that occur during your trip.
Restrictions Kyoto Cathoic House is a nonsmoking property, including all guest rooms, public areas, rooftop terrace and dining rooms. Smoking is also NOT permitted outside the House.
Kyoto Catholic House does not have an elevator or lift to any of our rooms. So please note there is a full staircase plus a landing with a few steps to reach the upper level rooms. However nothing worry about it. Our staff will always be pleased to help you to carry your luggage to upstairs. Don't hesitate to ask.